SUMMARY OF DUTIES:

The duties listed below are intended only as illustrations of the various types of work that may be performed.  The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class.

Under general supervision performs a variety of clerical and general office work, including typing, filing, checking, and  recording information; posts information to records and completes forms, some of which may be confidential; may  operate a variety of office machines and equipment; handles telephone calls and  greets the public; conducts transactions with the public; and does related work as required.

MINIMUM QUALIFICATIONS:

Training and experience:

Equivalent to graduation from high school, including or supplemented by coursework or training in typing, filing, and office practices. Basic computer skills desirable.

Knowledge of:

Appropriate English usage, spelling and grammar; arithmetical concepts; standard office machines and equipment; and numerical, alphabetical and subject matter filing systems.

Ability to:

Learn and apply standard office procedures and operate office equipment skillfully and efficiently; perform routine general office and clerical work with speed and accuracy; answer telephones and greet the public pleasantly and efficiently; and understand and carry out oral and written directions.

WORKING CONDITIONS:

Environment:

Office environment; constant interruptions.

Physical Demands:

Dexterity of hands and fingers to operate a computer keyboard; hearing and speaking to exchange information in person and on the telephone; sitting or standing for extended periods of time; seeing to read a variety of materials; bending at the waist, kneeling or crouching to file materials.